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Legal
How we collect, use, and protect your personal information — in compliance with the South African Protection of Personal Information Act (POPIA).
Effective date: 1 June 2026
Section 1
NM Professional Hair ("we", "us", "our") is committed to protecting your personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA) of South Africa. This Privacy Policy explains what information we collect, why we collect it, how we use it, and your rights as a data subject. By using our website and purchasing our products, you consent to the practices described in this policy.
Section 2
Section 3
Section 4
We use trusted third-party service providers to operate our business. Each provider is contractually obligated to handle your data securely and only for the purposes we specify:
Section 6
As a data subject under the Protection of Personal Information Act (POPIA), you have the following rights:
Section 7
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected:
Section 8
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for all data transmitted to and from our website, secure database hosting with row-level access controls, and two-factor authentication for administrative access. While we take all reasonable precautions, no internet transmission is 100% secure. We encourage you to use a strong password and to contact us immediately if you suspect unauthorised access to your account.
Section 9
For any privacy-related enquiries, requests, or complaints, contact our Information Officer:
Compliance
This privacy policy complies with the Protection of Personal Information Act 4 of 2013 (POPIA), South Africa's primary data protection legislation, which came into full effect on 1 July 2021.